Privacy Policy

At Starglide Rentals, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, make an inquiry, or use our event rental services. By using our services, you consent to the practices described in this policy.

We collect personal information that you voluntarily provide when booking a rental, creating an account, or contacting us, such as your name, email address, phone number, billing and delivery address, and payment details. Payment information is processed securely through reputable third-party payment processors, and we do not store your complete credit or debit card details. In addition, we automatically collect certain non-personal information through cookies and tracking technologies, including your IP address, browser type, device information, and the pages you visit, to improve your browsing experience and the functionality of our website.

We use your information to process and confirm bookings, deliver rental items, communicate with you about your orders or inquiries, send promotional offers if you have opted in, personalize your customer experience, and enhance the safety and quality of our services. We will never sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us with payment processing, delivery, or website operations, and we may disclose information if required by law, legal process, or government request.

We take reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we strive to use industry-standard protections, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

You have the right to request access to the personal information we hold about you, request corrections, or ask us to delete your data where legally permissible. You may also opt out of receiving marketing emails by clicking the “unsubscribe” link in our communications or by contacting us directly.

Our website may contain links to third-party websites, and we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date, and continued use of our website or services after such changes means you accept the updated policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or how your information is handled, please contact us at support@stargliderentals.com.